Thank you for using OneStroke. This page provides support information for the OneStroke app for mobile devices, operated by Sugarfaye & Xueke (the "Service Provider").
If you have any questions, feedback, bug reports, or feature requests, please contact us by email:
Email: [email protected]
We aim to respond to all support inquiries within 48 hours (business days).
To help us resolve your issue faster, please include the following information in your email:
The app crashes or does not work properly. What should I do?
Please try closing and reopening the app, and make sure you have updated to the latest version from the App Store. If the problem persists, restart your device. If none of these steps help, contact us at the email above with the details of your device and the issue.
Why do I see ads in the app?
OneStroke uses third-party advertising (AdMob) to keep the app available. For details about how advertising services handle data, please see our Privacy Policy.
How do I request deletion of my data?
You may request access to, correction of, or deletion of your personal data at any time by contacting us at [email protected]. See our Privacy Policy for more information about your rights.
How do I report inappropriate content or other issues?
Please email us at [email protected] with enough information for us to identify the content or issue, and we will review it promptly.
OneStroke — operated by Sugarfaye & Xueke · [email protected]